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OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
BestBuy 3D
The BestBuy 3D follow these privacy principles both online and offline in the collection, use, sharing and security of customer information. The BestBuy 3D:


Provide you NOTICE of our customer information practices.
Give you CHOICES about how your data may be used for marketing purposes.
Provide you the opportunity to UPDATE or CORRECT your personal information.
Use information SECURITY safeguards.
Limit the SHARING of your information.
Commit to COMPLYING with applicable privacy requirements.
Provide you with means to CONTACT US about privacy-related issues.
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.


Each member of the BestBuy 3D Company, and/or each Web site established by a member of the BestBuy 3D company, may have its own privacy policy, which it may modify as needed consistent with these principles.



BESTBUY 3D PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for BestBuy 3D Online store, BestBuy-3D.com (the BestBuy 3D Web site) and all other locations, occasions or events where your personal information is collected by, or on behalf of, BestBuy 3D. When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through the BestBuy 3D sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display the BestBuy 3D trademark. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

To assist you with reading through our Privacy Policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:

Privacy Policy FAQs:

What information does BestBuy 3D COLLECT from me?
When does BestBuy 3D COLLECT information from me?
How is my information USED?
What information is PROVIDED to BestBuy 3D from others?
Does BestBuy 3D SHARE my personal information with others?
Do I have CHOICES regarding the use of my information for marketing purposes?
How does BestBuy 3D SECURE my personal information?
Do BestBuy 3D Web sites use COOKIES, OTHER TECHNOLOGIES or THIRD PARTIES to collect information about me?
How can I UPDATE my information?
Does BestBuy 3D collect information from CHILDREN?
Whom may I CONTACT if I have questions or concerns about the privacy or security of my information?
Will this Privacy Policy CHANGE?




WHAT INFORMATION DOES BESTBUY 3D COLLECT FROM ME?

We may collect personal information such as:


Your contact information (name, mailing address, phone number, e-mail address).
Your billing/shipping information (credit card number, shipping address).
Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the products we may offer).


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WHEN DOES BESTBUY 3D COLLECT INFORMATION FROM ME?

While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:


Set up an account online
Purchase products or services
Schedule delivery or installation
Join a loyalty program
Participate in a sweepstakes, promotion or survey
Contact us with a question or concern
Participate in other activities with BestBuy 3D
When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.

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HOW IS MY INFORMATION USED?

We use the information you provide in order to:
Fulfill requests for products, services or information
Administer loyalty programs
Provide customer services
Administer sweepstakes, promotions or surveys
Offer new products and services
Improve the effectiveness of our Web sites, our marketing endeavors and our services and offers
Conduct research and analysis
Send marketing communications
Perform other business activities


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WHAT INFORMATION IS PROVIDED TO BESTBUY 3D FROM OTHERS?

Information From/About Friends or Family

If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, using our Send-to-a-Friend option in our marketing e-mails or through other scenarios.

Information From Third Parties

BestBuy 3D obtains consumer information from third-party providers in order to improve the accuracy of our customer database, increase our understanding of our customers or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to assist us in having the correct addresses for our customers.

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DOES BESTBUY 3D SHARE MY PERSONAL INFORMATION WITH OTHERS?

BestBuy 3D does not sell or rent your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:


Fulfilling our customers' orders
Sending BestBuy 3D marketing communications
Delivering packages
Scheduling and performing installations
Servicing products
Maintaining our loyalty program
Fulfilling subscription services
Conducting research, analysis or administering surveys
Sending regular mail and e-mail on behalf of BestBuy 3D
Processing credit card payments
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

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DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?

BestBuy 3D is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from BestBuy 3D.

To opt-out of or opt-in to receiving marketing communications from BestBuy 3D, please take one of the following actions:

1) Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from BestBuy 3D will tell you how to stop receiving them.

2) Call (727) 645-4090 and provide your current contact information.

3) Send an e-mail with your current contact information to:
Support@bestbuy-3d.com


If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

BestBuy 3D will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:

10 business days for e-mails
30 days for phone calls
Until that change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.

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HOW DOES BESTBUY 3D SECURE MY PERSONAL INFORMATION?

Whether you are shopping online or in our stores, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. BestBuy 3D cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Safe Shopping Policy on BestBuy.com

Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The BestBuy 3D Web sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our store kiosks also operate over a private, secure network.


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DOES BESTBUY 3D USE COOKIES, OTHER TECHNOLOGIES OR THIRD PARTIES TO COLLECT INFORMATION ABOUT ME?

Cookies and Clickstream Technology

A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.

BestBuy 3D uses a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.

You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.

Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things.

Our Web site may also use other technologies to track which pages of our Web sites our visitors view. This anonymous clickstream data helps us understand how visitors use our Web site.

Third-Party Ad Providers

Our Web sites use third-party service providers to serve ads on our behalf across the Internet and to analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site, and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to this and other Web sites so that we can provide advertisements about goods and services.

No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.

Refund Policy

If you are in any way unsatisfied with a recieve product please send it back. There is a restocking fee of 15% of purchase price.
Also a email notification must be made before item is returned with a description of problem(s).

Item Reference Letters

Item reference letters are located at the bottom of selected item descriptions. "FR" stands for factory reconditioned item. Factory Reconditioned products are restored to the exact manufacturer specifications by the original manufacturer in a certified refurbishing center. In addition, these products typically come with the added advantage of a manufacturer warranty. These unused items have been returned to original manufacturers for various reasons: use in field tests, use in sales displays, and cancellations. They are then cleaned, quality checked and tested twice. They are also serviced, if needed, in the original manufacturer's certified refurbishing center.

Free Shipping Offer

Free shipping offer active from 11-28-2006 thru 1-1-2007. Handling charges may be applied at BestBuy3D will, without notification. Offer applies only to shipping within the United States.

By using BestBuy-3D.com you agree to the Terms of Service
Last Updated: 11 Feb 2007 11:59:57 PST home  |  about  |  terms  |  contact
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